SPA OPENING HOURS

Daily 12:00 am to 20:00 pm

RESERVATIONS

For spa enquiries or reservations, please dial extension number 317

PRIOR TO ARRIVAL

We recommend that you leave all jewelry and valuables in your room before coming to the spa.

The spa will not be held responsible for valuables lost within the spa. Male guests are advised to shave prior to all facial treatments to ensure that maximum results are achieved.

ARRIVAL

Please arrive 15 minutes prior to your treatment in order to complete your lifestyle consultation form and take time to relax in the tranquil surroundings of our spa before your treatment.

CONSULTATION

Personal consultations are offered to determine your specific needs and to allow us to design your treatment experience or a more comprehensive spa schedule.

LATE ARRIVALS

Out of respect for other guests’ reservations, please be aware that we are unable to extend your

treatment time in case of late arrivals.

CANCELLATIONS

Please allow 12 hours notice on individual treatments and 24 hours’ notice on spa packages; otherwise, 50 percent of the treatment price will be charged. Failure to keep your appointment will result in a 100 percent treatment charge.

DURING YOUR STAY

In consideration of the guests, smoking and active mobile phones are not permitted in the spa.

AFTER YOUR TREATMENT

To extend your spa experience at home, a variety of spa products are available for purchase.

CHILDREN

We love children. However, we recommend that you avoid bringing children younger than 11 years old to the spa. Young guests, 15 to 17 years old, are welcome to enjoy a selection of treatments under the supervision of a guardian.

PAYMENT

For hotel guests, all treatments will be charged to your guest room folio and will appear on your account at the time of departure from the hotel.